Organizations

Organizations let teams share access to the same MapleDeploy servers and subscriptions.

Servers, billing, trial eligibility, and members belong to the organization. When you create a MapleDeploy account, we create a personal organization for you and make you the owner. If you create an account from an invitation link, your account joins the inviting organization instead.

Roles

Choose the least-powerful role that lets a teammate do their job:

Contact support@mapledeploy.ca if you need help changing the owner.

Members cannot create paid resources, change organization settings, manage teammates, or open Stripe billing. MapleDeploy Members are read-oriented in the MapleDeploy dashboard.

Coolify access is separate. A Member who sets up a Coolify login can deploy and manage resources inside Coolify. See Coolify team access.

Invitations

Owners and admins can invite teammates from Settings > Organization.

1. Enter the teammate's email address.
2. Choose Member or Admin.
3. Send the invitation.

The recipient gets an email with a link to join the organization. The invitation is tied to that email address, so the recipient must sign in or create an account with the same address.

Invitations expire after 7 days. Sending a new invitation to the same email address cancels the previous pending invitation and creates a fresh link.

To re-send an invitation, send a new invitation to the same email address. To cancel one, find it under Pending invitations and select Cancel.

Accept an invitation

If you already have a MapleDeploy account:

1. Open the invitation link.
2. Sign in if needed.
3. Review the organization and role.
4. Accept or decline the invitation.

If your existing account belongs to a different organization, contact support before accepting the invitation.

If you do not have a MapleDeploy account:

1. Open the invitation link.
2. Choose Create account.
3. Create the account with the invited email address.
4. Return to the invitation page and finish joining the organization.

Billing

Billing is organization-owned. Each organization has one billing profile, and each server has its own subscription. See plans and pricing for plan pricing and trial details.

All organization members can see active subscriptions and the saved payment method summary. Members cannot open Stripe invoices, edit payment details, update the billing contact, or cancel subscriptions.

Owners and admins can use Settings > Billing to:

• View active subscriptions by server.
• See subscription status, plan, monthly price, and next billing date.
• Cancel eligible subscriptions.
• Open the Stripe billing portal when a card is on file.

Card data is handled by Stripe and is not stored by MapleDeploy.

Trials

Trial eligibility belongs to the organization, not the individual user. Starter and Pro include a 30-day free trial when the organization has not already used a trial. Ultra plans do not include a trial.

If an owner or admin creates another server in the same organization, that server uses the organization's trial eligibility and billing profile.

Common workflows

Change a member's role

1. Go to Settings > Organization.
2. Find the member in Members.
3. Change the role to Admin or Member.

Role changes are available to owners and admins.

Remove a member

1. Go to Settings > Organization.
2. Find the member in Members.
3. Select Remove.

Removing a member also removes their MapleDeploy dashboard access to the organization. For Coolify offboarding, see Coolify team access.

Review billing

1. Go to Settings > Billing.
2. Review the organization's subscriptions.
3. If you are an owner or admin, select Manage billing to open the Stripe portal.

Cancel a server subscription

1. Sign in as an owner or admin.
2. Go to Settings > Billing.
3. Find the server subscription.
4. Select Cancel.
5. Confirm the cancellation.

Canceling a server subscription terminates the managed VM and stops future billing for that server.