---
title: Organizations
description: >-
  How MapleDeploy organizations handle roles, invitations, billing access,
  trials, and shared server management for teams.
order: 6
lastUpdated: '2026-06-21'
type: article
author: Ross Hill
locale: en_CA
keywords:
  - Canadian hosting
  - Canadian data sovereignty
  - Coolify managed hosting
  - PIPEDA-ready hosting
  - git push deploy
  - managed databases Canada
site_name: MapleDeploy
slogan: Powerful hosting on Canadian soil
organization_url: 'https://mapledeploy.ca/'
logo: 'https://mapledeploy.ca//api/logo/lockup'
creator: MapleDeploy
publisher: MapleDeploy
founding_date: '2026-01-13'
email: hello@mapledeploy.ca
geo_region: CA-ON
geo_placename: Toronto
address_country: CA
area_served: Canada
application_category: DeveloperApplication
app_url: 'https://app.mapledeploy.ca'
llms_txt: 'https://mapledeploy.ca/llms.txt'
offers: >-
  Starter $45/mo, Pro $95/mo, Ultra $195/mo, Ultra 32 $395/mo, Ultra 64 $695/mo
  CAD
in_language: en-CA
canonical_url: 'https://mapledeploy.ca/docs/organizations'
---

Organizations let teams share access to the same MapleDeploy servers and subscriptions.

Servers, billing, trial eligibility, and members belong to the organization. When you create a MapleDeploy account, we create a personal organization for you and make you the owner. If you create an account from an invitation link, your account joins the inviting organization instead.

## Roles

Choose the least-powerful role that lets a teammate do their job:

| Role | Best for | Access |
| ---- | -------- | ------ |
| Owner | The primary administrator | Full organization, server, billing, and membership access |
| Admin | Trusted teammates who help manage the account | Can manage servers, invitations, members, and billing self-service |
| Member | Teammates who need visibility or Coolify deployment access | Can view servers, snapshots, member lists, and billing summaries |

Contact [support@mapledeploy.ca](mailto:support@mapledeploy.ca) if you need help changing the owner.

Members cannot create paid resources, change organization settings, manage teammates, or open Stripe billing. MapleDeploy Members are read-oriented in the MapleDeploy dashboard.

Coolify access is separate. A Member who sets up a Coolify login can deploy and manage resources inside Coolify. See [Coolify team access](/docs/coolify-access).

## Invitations

Owners and admins can invite teammates from **Settings** > **Organization**.

1. Enter the teammate's email address.
2. Choose **Member** or **Admin**.
3. Send the invitation.

The recipient gets an email with a link to join the organization. The invitation is tied to that email address, so the recipient must sign in or create an account with the same address.

Invitations expire after 7 days. Sending a new invitation to the same email address cancels the previous pending invitation and creates a fresh link.

To re-send an invitation, send a new invitation to the same email address. To cancel one, find it under **Pending invitations** and select **Cancel**.

## Accept an invitation

If you already have a MapleDeploy account:

1. Open the invitation link.
2. Sign in if needed.
3. Review the organization and role.
4. Accept or decline the invitation.

If your existing account belongs to a different organization, contact support before accepting the invitation.

If you do not have a MapleDeploy account:

1. Open the invitation link.
2. Choose **Create account**.
3. Create the account with the invited email address.
4. Return to the invitation page and finish joining the organization.

## Billing

Billing is organization-owned. Each organization has one billing profile, and each server has its own subscription. See [plans and pricing](/#pricing) for plan pricing and trial details.

All organization members can see active subscriptions and the saved payment method summary. Members cannot open Stripe invoices, edit payment details, update the billing contact, or cancel subscriptions.

Owners and admins can use **Settings** > **Billing** to:

- View active subscriptions by server.
- See subscription status, plan, monthly price, and next billing date.
- Cancel eligible subscriptions.
- Open the Stripe billing portal when a card is on file.

Card data is handled by Stripe and is not stored by MapleDeploy.

## Trials

Trial eligibility belongs to the organization, not the individual user. Starter and Pro include a 30-day free trial when the organization has not already used a trial. Ultra plans do not include a trial.

If an owner or admin creates another server in the same organization, that server uses the organization's trial eligibility and billing profile.

## Common workflows

### Change a member's role

1. Go to **Settings** > **Organization**.
2. Find the member in **Members**.
3. Change the role to **Admin** or **Member**.

Role changes are available to owners and admins.

### Remove a member

1. Go to **Settings** > **Organization**.
2. Find the member in **Members**.
3. Select **Remove**.

Removing a member also removes their MapleDeploy dashboard access to the organization. For Coolify offboarding, see [Coolify team access](/docs/coolify-access).

### Review billing

1. Go to **Settings** > **Billing**.
2. Review the organization's subscriptions.
3. If you are an owner or admin, select **Manage billing** to open the Stripe portal.

### Cancel a server subscription

1. Sign in as an owner or admin.
2. Go to **Settings** > **Billing**.
3. Find the server subscription.
4. Select **Cancel**.
5. Confirm the cancellation.

Canceling a server subscription terminates the managed VM and stops future billing for that server.